Client Care Programs

At The Estate, Trust & Elder Law Firm, we are dedicated to providing you with ongoing, comprehensive support throughout your entire estate planning journey. Our goal is to make the process smooth and keep your plan aligned with your life as it changes.

A look into our Client Care Programs

Planning for the future is not a one-time task. It’s an ongoing process that deserves consistent support, guidance, and care.

To ensure your estate plan continues to protect you and your family through every stage of life, we offer a suite of Client Care Programs at The Estate, Trust & Elder Law Firm. Each program is thoughtfully designed to meet you where you are.

As part of our commitment to your long-term peace of mind, these programs offer a full range of services designed to keep your estate plan current and your family protected. From essential annual reminders to proactive, hands-on guidance, there’s an option that fits your needs.

With ongoing support and expert estate planning guidance, you can feel confident knowing your plan is up to date, your wishes are protected, and your loved ones are taken care of. No matter what life brings.

Client Care Program Tiers:

Tier 1: Essential Care

For clients with will-only plans, self-managing families, or budget-sensitive households

Core Services / Benefits

Secure document storage and digital access through the client portal

• Free notarization at firm

• Annual reminder to review documents

• Optional add-on consultations at preferred rate

 

Tier 2: Family Protection

For Trust-based clients and most new estate-planning clients; families seeking confidence and annual touchpoints

Core Services / Benefits

  • Annual plan review and “Family Update Meeting” (can include adult children).
  • Beneficiary and titling review.
  • Healthcare directive updates.
  • Trustee/executor coaching
  • Coordination with financial advisors.
  • Emergency document prep (HIPAA/travel letters).
  • Access to educational videos & “Family Readiness” resources.
  • Discounted legal services for new work.
  • Ongoing “Fraud & Scam Awareness” alerts.

Tier 3: SafeHarbor Package

For Seniors, high-net-worth, or vulnerable clients; families wanting proactive oversight and “total calm”

Core Services / Benefits

  • All Family Protection benefits plus
  • Quarterly Risk Monitoring Checklist
  • Enhanced fraud-and-exploitation watch alerts.
  • Trusted Contact System.
  • Digital-hygiene & scam-prevention training for clients/families.
  • Annual “SafeHarbor Audit” reviewing trust funding, contact changes, and professional relationships.
  • Priority scheduling for urgent issues.

Happy Clients of ETELF Firm

"I want to thank you for all your help…I have always been impressed with everyone I have dealt with at the firm, but this experience was amazing!  In addition to your exceptional professionalism, I was (and am) grateful for your apparent concern, thoughtfulness, and kindness.  You are not only refreshing, but unique (I have dealt with many attorneys and firms).  Again, thank you for helping us."
Patsy
a repeat client

Ongoing Support for Your Estate Plan.

Estate planning isn’t a one-time event — it’s a commitment to your future. Our Client Care Programs ensure you have expert guidance whenever you need it, so your plan stays up to date with your evolving life.

Have questions about the programs?
Call us today at (772) 828-2588 or click here to learn more and see which Client Care Program is right for you.